Foundation Educative

Our Courses

The Foundation is currently offering the following courses, which have been designed incorporating the latest research. They are delivered using innovative teaching pedagogy, and also incorporate the updated “Assurance of Learning Standards”. More courses are in the process of being designed and updated and shall be added to this list shortly :

Production and Operations Management (1&2) / Operations Management

Contact Hours: 30 hours/ 60 hours; Course Weightage: 3/6 (core) Units;  MM = 100 ; ALS (AACSB International 2020, Std 5)

Scope and Objective:

This course offers a high level overview of operations management. Defining operations broadly, it includes the set of activities aimed at the designing, making and delivery of products and services to the customer. It cuts across a broad variety of industries, including service companies, product based companies, and information technology based companies. Students will explore how operating systems can be designed, improved and managed for strategic advantage. While the primary objective of this course is to familiarize students with the basic concepts, techniques, methods, and applications of operations management, it will provide them with an understanding of operations and the role that they play within an organization. The students will learn how to design the system, do aggregate and demand planning, and to manage the system using MRP and Supply Chain concepts. By the end of the course, students should have developed an appreciation for the challenges in providing world-class products and services and the ability to use some analytical tools and conceptual frameworks to guide their thinking about operations.

Text Book and Reference Books:

  • Operations and Supply Chain Management by Roberta S. Russell and , Bernard W. III Taylor John Wiley & Sons Inc; 10th edition (24 September 2019), ISBN-13 ‏ : ‎ 978-1119577652, Companion Website- http://www.wiley.com/college/russell
  • Operations Management: Processes and supply chain | Twelfth Edition | by e J. Krajewski Le (Author), K. Malhotra Manoj (Author), P. Ritzman Larry (Author), K. Srivastava Samir (Author) | Pearson Education , 30 October 2018, ISBN-13 ‏ : ‎ 978-9353066475, www.pearson.edu
  • Operations and Supply Chain Management Chase, R. B., Shankar, R., and Jacobs, R. F. (2019). (15th ed.) Mc Graw Hill, Chennai
  • Operations Management | Twelth Edition | By Pearson Paperback – 30 July 2017 by Jay Heizer (Author), Barry Render (Author), Chuck Munson (Author), Amit Sachan (Author) Pearson Education; Twelfth edition (30 July 2017), ISBN 13 : ‎ 978-9332586703, www.pearson.edu
  • Operations Management | 12th Edition Paperback – 20 August 2021, by William J.Stevenson McGraw Hill; 12th edition (20 August 2021); McGraw Hill Education (India) Private Limited, Noida – 201 301, UP, ISBN-13 ‏ : ‎ 978-9390727469, www.mhhe.comProduction and Operations Management by Bedi, K. (2014). (3rd ed.). Oxford University Press, New Delhi
  • Matching supply with demand,  Cachon, G. and Terwiesch, C. (2018).. McGraw Hill, 3rd edition, Chennai
  • Operations Management Gaither, N. and Frazier G. (2011). (9th ed.), Cengage Learning, New Delhi.
  • Operations Management Mahadevan, B. (2015). (3rd ed.). Pearson Education, Delhi.
  • Production and Operations Analysis, Nahmias S. and Olsen, T.L. (2015). (7th ed.). Waveland Press, Inc

Operations Strategy

Contact Hours: 30 hours; Course Weightage: 3 (core/ elective) Units;  MM = 100 ; ALS (AACSB International 2020, Std 5)

Scope and Objective:

Operations strategy has been defined as the total pattern of decisions which shape the long-term capabilities of any type of operations and their contribution to the overall strategy, through the reconciliation of market requirements with operations resources. The field of operations strategy ranges from hi-tech manufacturing to high touch services, so an attempt would be made to balance the treatment between the manufacturing and service aspects. Operations today requires a global perspective for many a business and it is best done with significant cross-functional integration.

The current course discusses the role of organizational capabilities in creating sustained competitive advantage and how to build and operationalize these competencies in the day to day operations. The course focusses on analysing and identifying resources and competitive capabilities of companies and relating them to the requirements of the market. Also discussed is the leveraging of IT for operationalizing organizational capabilities including the supply chain capabilities, and  how digitalisation, in the context of Industry 4.0, may influence the operations strategy and processes. The process of operations strategy formulation given the strategic, organizational. methodological, delivery and operational context is discussed. 

Text and Reference Books:

  • Operations Strategy,    Authors:  Nigel Slack & Michael Lewis,  Sixth  edition, 2019, Pearson Education Ltd, ISBN-13 ‏ : ‎ 978-1292317847
  • Operations,  Strategy and Technology: Pursuing the competitive edge, R Hayes, G Pisano, D Upton, S Wheelwright, Wiley India Pvt Ltd., 2011, ISBN-13 ‏ : ‎ 978-8126531158
  • Operations Strategy: Design, Implementation and Delivery, by Terry Hill and Alex Hill | 7 November 2017, Red Globe Press; 1st ed. 2018 edition ISBN-13 ‏ : ‎ 978-1137532763
  • Operations Strategy: Text and Cases by David A Gavin, Pearson 1991, ISBN-13 ‏ : ‎ 978-0136389170
  • Manufacturing Strategy  2017, by Miltenburg,   Productivity Press; Second edition (1 January 2017), ISBN-13 ‏ : ‎ 978-1138084001
  • Abele, E., Meyer, T., Naher, U., Strube, G., & Sykes, R. (Eds.) (2008). Global production: A handbook for strategy and implementation. Berlin: Springer Verlag.
  • Brown, S., Lamming, R., Bessant, J., & Jones, P. (2001). Strategic operations management. New Delhi: Butterworth Heinemann.
  • Christensen, C. M., & Rayner, M. E. (2003). The innovator’s solution. Boston: Harvard Business School Press.
  • Finch, Byron. (2007). Operations now. (special ed.). New Delhi: McGraw Hill.
  • Hill, T. (1998). Manufacturing strategy (2nd ed.). London: Palgrave MacMillan.
  • Lowson, R. H. (2002). Strategic operations management. London: Routledge.
  • Meredith, J. R. (1987, Spring). The Strategic Advantage of its Factory of the Future. California Management Review, XXIX (3).
  • Porter, E. (2008). On competition. The five competitive forces that shape strategy (pp. 78-93). USA: Harvard Business Review.
  • Schonberger, R. J. (1986). World class manufacture. New York: The Free Press.
  • Skinner, W. (1985). Manufacturing: The formidable completive weapon. New York: John Wiley & Sons.
  • Slack, N., & Lewis, M. (2009). Operations strategy. New Delhi: Prentice Hall.
  • Waters, D. D. (2006). Operations Strategy. USA: Thomson.
  • Wheelwright, S. C. & Hayes, R. H. (1985). Restoring our competitive edge: Competing through manufacturing. US: John Wiley & Sons.
  • Womack, J. P., & Jones, D. T. (2003). Lean thinking: Banish waste and creating wealth in your organization. UK: Simon & Schuster

Service Operations Management

Contact Hours: 30 hours; Course Weightage: 3(elective) Units;  MM = 100 ; ALS (AACSB International 2020, Std 5)

Scope and objective:

The intent of the service operations management course is to provide students with an understanding of the analysis, decision making and implementation issues of managing the operational aspects of a service.

Service firms have unique characteristics that challenge managers. For example, service firms are people-oriented because of the direct interaction with customers. Customers generally participate in the service process, often with direct and uncensored interactions with employees and facilities. The resulting variations in demand present a challenge to the operations manager to effectively use the perishable service capacity. In services, due to the inability to inventory services, production and consumption of the service occur simultaneously, which create  the challenge of managing capacity in harmony with demand.

The intent of the course is to provide students with the concepts and tools necessary to effectively manage a service operation, and analyse the factors which affect decisions related to location, layout, capacity, inventory, distribution and quality assurance in services. The participants are also expected to appreciate the role of service quality, technology management and supply chain in Indian and global service firms.

Text and Reference Books:

  • Service Management: Operations, Strategy, Information Technology by James A. Fitzsimmons (Author), Mona J. Fitzsimmons (Author) Publisher ‏ : ‎ McGraw Hill Education; Seventh edition (1 July 2017) ISBN-13 ‏ : ‎ 978-9339204471
  • Service Operations Management :Improving Service Delivery by Johnston Robert (Author), Clark Graham (Author), Shulver Michael (Author) Publisher ‏ : ‎ Pearson Education; Fourth edition (28 August 2017) ISBN-13 ‏ : ‎ 978-9386873309
  • Successful Service Operations Management by Metters R. D., King-Metters, K. H., Pullman, M., & Walton, S. W (Author), Publisher ‏ : ‎ Cengage India Private Limited; 2nd edition (1 January 2012) ISBN-13 ‏ : ‎ 978-8131517734
  • Service Management and Operations Haksever, C., Render, B., Russell, R. S., &Murdick, R. G. (2003)., (2nded.). New Jersey: Prentice Hall.
  • Bowen, D. E., Chase, R. B., & Cummings, T. G. (Eds.). (1990). Services management effectiveness (2nded.). San Francisco: Jossey Bass.
  • Heskett, J. L., Sasser, W. E.,& Hart, C.W.L. (1990). Service breakthroughs: changing the rules of the game. New York: FreePress.
  • Martin, C. (1998). Logistics and SCM: Strategies for reducing cost and improving service. New Delhi: Pearson Education.
  • Murdick, R. G. (1990). Service operations management. Boston: Allyn and Bacon.
  • Raghavachari, M., & Ramani, K. V. (Eds.). (2000). Delivering service quality: managerial challenges for the 21st Century. New Delhi: Macmillan.
  • Sehmenner, R. W. (1995). Service operations management. New Jersey: Prentice Hall.
  • Voss, C. (1995). Operations management in service industries and the public sector. New York: Wiley.

New Product Development

Contact Hours: 30 hours; Course Weightage: 3 (elective) Units;  MM = 100 ; ALS (AACSB International 2020, Std 5)

Scope and Objective:

The course objective is to give the students an exposure to the new product development process in organizations. The course will focus on development of new products and services, including industrial products, software products, services such as the mobile value added services etc. The student will be sensitized to the different stages of new product development from opportunity identification, concept generation and evaluation, prototype development, integrated product and process design, product evaluation, production, to product launch.

The effort of the course is to equip the student with concepts and tools to better manage the new product development process which is complex and multi-functional. Other topics covered are new services innovation, building VOC into product design, product cost analysis, technical due diligence, technical risk analysis, market planning, commercialization and launch, technology forecasting and managing organizational knowledge and intellectual property, management of research and development, and strategic alliances and networks.

Text and Reference Books:

  • Innovation Management and New Product Development by Paul Trott  (Author) Publisher ‏ : ‎ Pearson; 7th edition (21 December 2020), ISBN-13 ‏ : ‎ 978-1292251523
  • Product Design and Development by Karl Ulrich (Author), Steven Eppinger (Author) Publisher ‏ : ‎ McGraw-Hill Education; 6th edition (16 June 2015), ISBN 13 : ‎ 978-0078029066
  • Managing New Product and Process Development: Text Cases by Steven C.Wheelwright  (Author), Kim Clark (Author),Publisher ‏ : ‎ Free Press; 1st edition (6 July 2010), ISBN 13: 978-0029055175
  • Winning at New Products: Creating Value Through Innovation by Robert G. Cooper  (Author) Publisher ‏ : ‎ Basic Books; 5th edition (19 September 2017), ISBN-13 ‏ : ‎ 978-0465093328
  • Design Thinking: New Product Development Essentials from the PDMA 1st Edition, by Michael G. Luchs (Author), Scott Swan (Author), Abbie Griffin (Author) Publisher ‏ : ‎ Wiley-Blackwell; 1st edition (25 September 2015) ISBN 13: 978-1118971802
  • Integrated product and process design and development, by Magrab, Gupta, McCluskey, Sandborn, 2010,  CRC Press, Taylor and Francis
  • Handbook of Research on New Product Development (Research Handbooks in Business and Management series) by Peter N. Golder (Editor), Debanjan Mitra (Editor) Publisher ‏ : ‎ Edward Elgar Publishing Ltd (23 February 2018), ISBN-13 ‏ : ‎ 978-1784718145
  • The Toyota Product Development System: Integrating People, Process, and Technology, by James Morgan (Author), Jeffrey K. Liker  (Author) Publisher ‏ : ‎ Productivity Press; 1st edition (October 28, 2020)
  • The Design of Everyday Things: Revised and Expanded Edition by Don Norman  (Author)  Publisher ‏ : ‎ Basic Books; Revised edition (November 5, 2013) ISBN-13 ‏ : ‎ 978-0465050659
  • The Little Cook Book of New Product Development by Thom Poole  (Author), Publisher ‏ : ‎ Lulu.com (30 November 2011),ISBN-13 ‏ : ‎ 978-1470976804
  • Inside the Box: The Creative Method that Works for Everyone Drew Boyd & Jacob Goldenberg (2013) 
  • How to Identify New Business Models, Joseph V. Sinfield, Edward Calder, Bernard McConnell and Steve Colson (2012), MIT Sloan Management Review Vol. 53, No.2
  • Marketing of High-Technology Products and Innovations 3rd Edition, by Jakki J Mohr  (Author), Sanjit Sengupta (Author), Stanley Slater (Author) Publisher ‏ : ‎ Pearson; 3rd edition (December 5, 2013)
  • The Unicorn Project: A Novel about Developers, Digital Disruption, and Thriving in the Age of Data by Gene Kim  (Author)  Publisher ‏ : ‎ IT Revolution Press (November 26, 2019)
  • The Four Steps to the Epiphany: Successful Strategies for Products that Win by Steve Blank  (Author) Publisher ‏ : ‎ Wiley; 1st edition (March 17, 2020), ISBN-13 ‏ : ‎ 978-1119690351
  • Inside Your Customer’s Imagination: 5 Secrets for Creating Breakthrough Products, Services, and Solutions, by Chip R. Bell  (Author) Publisher ‏ : ‎ Berrett-Koehler Publishers; Illustrated edition (September 8, 2020) ISBN-13 ‏ : ‎ 978-1523090204
  • Building For Everyone: Expand Your Market With Design Practices From Google’s Product Inclusion Team, by Annie Jean-Baptiste  (Author), Publisher ‏ : ‎ Wiley; 1st edition (September 1, 2020), ISBN-13 ‏ : ‎ 978-1119646228
  • Inspired: How to Create Tech Products Customers Love (Silicon Valley Product Group) by Marty Cagan  (Author) Publisher ‏ : ‎ Wiley; 2nd edition (December 4, 2017), ISBN-13 ‏ : ‎ 978-1119387503
  • The Product Manager’s Survival Guide, Second Edition: Everything You Need to Know to Succeed as a Product Manager by Steven Haines  (Author) Publisher ‏ : ‎ McGraw Hill; 2nd edition (July 1, 2019), ISBN-13 ‏ : ‎ 978-1260135237
  • Escaping the Build Trap: How Effective Product Management Creates Real Value by Melissa Perri  (Author) Publisher ‏ : ‎ O’Reilly Media; 1st edition (November 29, 2018), ISBN-13 ‏ : ‎ 978-1491973790
  • Product Lifecycle Management (Volume 1): 21st Century Paradigm for Product Realisation (Decision Engineering) by John Stark  (Author) Publisher ‏ : ‎ Springer; 4th ed. 2020 edition (October 18, 2020) ISBN-13 ‏ : ‎ 978-3030288662
  • Product Lifecycle Management (Volume 2): The Devil is in the Details (Decision Engineering) by John Stark  (Author)  Publisher ‏ : ‎ Springer; 3rd ed. 2016 edition (November 10, 2015) ISBN-13 ‏ : ‎ 978-3319244341
  • Product Lifecycle Management (Volume 3): The Executive Summary (Decision Engineering) by John Stark  (Author)  Publisher ‏ : ‎ Springer; 1st ed. 2018 edition (January 8, 2018), ISBN-13 ‏ : ‎ 978-3319722351